A key high-reliability question

One of the questions that helped precipitate the research on highly reliable socio-technical systems was: Why aren’t there more normal accidents, given technologies are so tightly coupled and interactive?

We have a symmetrical question posed by the high reliability research since then: Why aren’t there more real-time control rooms or operations centers, given there are so many reliability mandates, critical services and critical technologies?

One answer is obvious to researchers at least: There are more control rooms than people suppose, if the persisting dearth of control room research is any guide.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s