Maintenance and repair take center-stage: 1
Maintenance and repair take center-stage: 2
Maintenance and repair take center-stage: 3
Maintenance and repair take center-stage: 1
I
Proposition. M&R (maintenance and repair) signals an already-established state/stage of infrastructure operations for which there are official and unofficial procedures, routines and protocols.
In this way, M&R provides an officially-recognized period for and expectations about identifying and updating what are or could be precursors to system disruption and failure and their prevention/avoidance strategies. Recurrent M&R is all about continuous building in of precursor resilience (e.g., using M&R for identifying obsolescent and now possibly hazardous software or other components).
II
Implications. Start at the macro-level but with more granularity. A form of societal regulation occurs when critical infrastructures, like those for energy and water, prioritize systemwide reliability and safety as social values, at least in real time. These values are further differentiated and uniquely so within infrastructures.
Consider the commonplace that regulatory compliance is “the baseline for risk mitigation in infrastructures.” There is no reason to assume that compliance is the same baseline for, inter alios, the infrastructure’s operators on the ground, including the eyes-and-ears field staff; the infrastructure’s headquarters’ compliance staff responsible for monitoring industry practices in order to meet government mandates; the senior officials in the infrastructure who see the need for more and better enterprise risk management; and, last but never least, the infrastructure’s reliability professionals—its real-time control room operators, should they exist, and immediate support staff— in the middle of all this in their role of surmounting any stickiness by way of official procedures and protocols undermining real-time system reliability.
To put it another way, where reliable infrastructures matter to a society, it must be expected that the social values reflected through these infrastructures differ by staff and their duties/responsibilities (e.g., responsibilities of control room operators necessarily go beyond their official duties). This also holds for the operational stage, “maintenance and repair.”
III
So what?
M&R is best seen as providing increased precursor resilience, which is best seen now as a differentiated process–resilience will look very different from the intra-infrastructural perspectives of enterprise risk management and real-time control room operations–and which takes place within a wider framework of social regulation not associated solely with the official infrastructure regulator of record.
Note that infrastructures do convey and instantiate social values, but these values—particularly for systemwide reliability and safety—are not the command and control of “infrastructure power”. In the latter, formal design is the starting point for eventual operations; in the latter actual operations are the informal starting point for real-time redesign. Not only do actual implementation and operations fall short of initial designs, one major function of operations is to redesign in real time what are the inevitably incomplete or defective technologies of infrastructure designers and defective regulations of the regulator of record.
In this way, it’s better to see “maintenance and repair” as part and parcel of normal operations that necessarily follow from and modify formal infrastructure design. M&R’s focus on improving precursor resilience becomes one primary way of maintaining the infrastructure’s process reliability when older forms of high reliability are no longer to be achieved because of inter-infrastructural dependencies and vulnerabilities.
Maintenance and repair take center-stage: 2
I
One irony of infrastructure analysis is the finding that they and their continuous supply of services are saturated with contingencies, not least of which are task environment shocks and surprises.
First, the fact that infrastructures involve on-the-ground assets has long been recognized as rendering them vulnerable to all manner of wider environmental contingencies:
Once developed, these infrastructural assets are difficult to relocate or repurpose. In effect, capital investments become affixed to specific built environments and localities, forming stable networks of spatial interdependence. These networks, on the one hand, facilitate circulation and accumulation by linking resource frontiers, but on the other, also expose capital to territorial and political contingencies inherent in fixed spatial arrangements. . .
(accessed online at https://www.tandfonline.com/doi/full/10.1080/21622671.2025.2569670)
The same applies to the start of infrastructure development with the lag between investing in new infrastructures and their starting construction:
. . .investments were by their very nature ‘fixed’ at a certain point in time, introducing another source of uncertainty: when money was converted into physical means of production, it took an extended period of time before it began to deliver returns, but it was hard to predict all the changes that could occur while the investor was waiting to realise them.
(accessed online at https://newleftreview.org/?pc=1711, p. 29
That extended period of time includes those much-recorded shocks and surprises that explain those familiar gaps between infrastructure plan and implementation and between implementation and actual operations of what are in practice and on the ground, interconnected critical infrastructures.
It is in this context of unpredictability and contingency that we must understand the role of “infrastructure maintenance and repair”–as actually undertaken during really-existing infrastructure operations. M&R is, if you will, the best proof we have about whether or not infrastructure operations survive the unholy trinity of: the solutionism of designers and planners; “advanced” technologies introduced prematurely only to become obsolete earlier than expected; and our intensified dependence on the resulting kluge and amalgam for actual (interconnected) services in real time and over time.
II
So what? We now have a different answer to why people seek first to restore the infrastructures they have, even when as bad as they have been.
For example, why doesn’t the persisting prospect of catastrophic failures with catastrophic consequences of a magnitude 9 earthquake in Oregon and Washington State convince the populations concerned that the economic system that puts them in such a position must be changed before the worst happens? Answer: Because critical service restoration–from the Latin restaurare, to repair, re-establish, or rebuild–is the real-time priority for immediate response after a catastrophe.
Yes, let’s talk about replacing or repurposing the infrastructures we have before any catastrophe; yes, let’s talk about alternative systems with entirely different demands for maintenance and repair. But never forget that, when that catastrophe hits, the priority is to get back to where we were before the disaster, if only to repair what we what we are familiar with and know how to maintain thereafter.
Maintenance and repair take center-stage: 3
“Therefore, infrastructure and connectivity, rather than trade and investment, should be the focus in order to understand the specific character of any Chinese sphere of influence among the Mekong states.” (Greg Raymond 2021. Jagged Sphere: China’s Quest for Instructure and Influence in Mainland Southeast Asia. Lowy Institute: Sidney Australia accessed online at https://www.lowyinstitute.org/sites/default/files/RAYMOND%20China%20Infrastructure%20Sphere%20of%20Influence%20COMPLETE%20PDF.pdf)
“What is the first act that creates the economy? It is neither production nor exchange (market or otherwise). It is the storing of wealth over time, with which I associate with investment.” (Daniel Judt 2025. “Storage, Investment, and Desire: An interview with Jonathan Levy,” Journal of the History of Ideas Blog accessed online at https://www.jhiblog.org/2025/02/24/storage-investment-and-desire-an-interview-with-jonathan-levy/)
I
Greg Raymond makes a convincing case for his point above and I too am among many who emphasize the centrality of infrastructures and their interconnectivities in underwriting economies and the maintenance of market transactions.
The point of this blog entry, however, starts with the argument of economist, Jonathan Levy, in his recent The Real Economy: Contrary to conventional economics with its fulcrum of allocation and exchange, it is investment which creates economies. And it is that association to infrastructure suggested in the above phrase, “storing of wealth,” that prompts the comments below.
Thinking infrastructurally about investment highlights three under-recognized insights that are highly policy-relevant.
II
First, investments import the long run into infrastructure analysis in ways that a focus on allocation and exchange do not. These ways range from the banal–as described above, it takes time for the infrastructure to be planned, funded, implemented and then operated as constructed and managed. But there are more invisible considerations at work.
The pressures to innovate technologies, in particular, mean that some infrastructure technologies (software and hardware) are rendered obsolete before the infrastructures have been fully depreciated. This brings uncertainty into investing in technology and engineering of infrastructures that are to last, say, two generations or more ahead. The long run ends up meaning another short-run, and those short-runs can look like boom and busts, well short of anything like “infrastructure full capacity.”
And yet, second, there are examples of infrastructures being operated beyond their depreciation cycles. Patches, workarounds and fixes keep the infrastructure in operation, even if that this reliability is achieved at less than always-full capacity. It takes professionals inside the infrastructure to operationally redesign technologies (and defective regulations) so as to maintain critical service provision reliably during the turbulent periods of exogenous and endogenous change. This includes the very diverse panoply of what is termed, unscheduled maintenance and repair.
Third, this professional ability to operationally redesign systems and technologies on the fly and in real time in effect extends what would otherwise be a shortened longer run (e.g., due to always-on innovation)–and one which is extended under the mandate of having to maintain systemwide infrastructure reliability. Introduction of what are premature innovations is countervailed by those professional patches, workaround and fixes that sustain system reliability, at least for the present. These practices are often rendered invisible under the catch-all, “infrastructure maintenance and repair,” where even operations become part and parcel of corrective maintenance. (Indeed, “short-run,” “adaptable” and “flexible” are frequently not granular enough to catch the place-and-time specific–that is, often improvisational–properties of actually-existing maintenance and repair under real-time urgencies.)
The latter means, however–and this is the key point–that maintenance and repair are far from being worthy only of an aside. Really-existing maintenance and repair and their personnel are in fact the core investment strategy for longer term reliable operations of infrastructures faced with uncertainties from the outside (e.g., those external shocks and surprises over the infrastructure’s lifecycle) and from the inside (e.g., those premature engineering innovations).
III
So what?
Since the 2007/2008 financial crisis, we’ve heard and read a great deal about the need for what are called macroprudential policies to ensure interconnected economic stability in the face of globalized challenges, ranging from defective international banking to the climate emergency. These calls have resulted in, e.g., massive QE (quantitative easing) injections by respective central banks and massive new infrastructure construction initiatives by the likes of the EU, the PRC, and the US.
What we haven’t seen are comparable increases in the operational maintenance and repair of critical infrastructures for functioning economies and supply chains, let alone for economic stability. Nor have you seen in the subsequent investments in science, technology and engineering anything like the comparable creation and funding of national academies for the high reliability management of those backbone critical infrastructures. Few if any are imagining national and international institutes, whose new funding would not be primarily directed to innovation as if it were basic science, but rather to applied research and practices for enhanced maintenance and repair, innovation prototyping, and proof for scaling up. (Please also see the call and details to establish and fund a National Academy of Reliable Infrastructure Management.)
If I am right in thinking of longer-term reliability of backbone infrastructures as the resilience of an economy that is undergoing shocks and surprises, then infrastructure maintenance and repair–and their innovations–move center-stage in ways not yet appreciated by politicians, policymakers and the private sector.
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