I
The admonition, “We need to get out of our organizational silos!,” is a familiar one. It is also said of immediate response and service restoration by the feds and state emergency management agencies. The causes and the consequences of human-made disasters are inter-sectoral and so too, the argument runs, should be emergency management.
That may be demonstrably true as far as it goes, but differences in contexts require going further by imposing all manner of caveats and qualifications. I focus here on one because of its surprising implications for policy and management.
II
Oregon and Washington State have separate and separately staffed Emergency Support Functions, e.g., in Oregon ESF-1 is responsible for transportation, ESF-2 responsible for communications, ESF-3 for public works and so on. The separate functions seem to be a welcomed way for inter-function coordination apart from but complementary to the formal federal and state Incident Command System.
One reason for this seems to be each ESF unit is small, a single staff-person with or without some support, who recognizes that the formal duties with respect to his or her function need to be supplemented by informal responsibilities to coordinate with other units and field staff. This is especially so when it comes to infrastructural interconnectivities emerging before, during and just after a major disaster.
In formal terms, you can think of each ESF undertaking their respective duties and responsibilities as a focal unit mediating between those on the ground and those in the Incident Command Structure (ICS) chain of command. Where so helps make sense of one conundrum we encountered in our research in both states on the huge and awful impacts of a Magnitude 9 earthquake there.
III
“If the earthquake’s going to be that bad, why plan for it at all?” Answer: Because it someone’s job–in terms of their duties and responsibilities–to do that.
We were told that it’s better to build a resilient cell-tower now, as long as you have done a detailed study showing on that cell-tower is instrumental to your post-disaster response/recovery. Why? A resilient tower is built to last, long after people and disasters come and go, we were told. But we were also told the M9 events would test any “built to last” assumption.
Yet even if the latter remains true, building more resilient cell-towers is still the job of someone or organization. This is true in the same sense that the question–“Whose ESF is responsible for ensuring mobile generate are provided?”–has an answer, including “Well, no one is doing this right now., so it’s our job. . .”
IV
This focus on whose job we are talking about means that the position holder (if there) carries an authority and expertise others don’t have. When he or she says, “That ain’t gonna happen,” that message conveys a level of certainty in the midst of uncertainties. “What percentage of electricity can we expect to be restored within 2 days after M9?” “Well, about zero,” has the ring of truth if it’s the responsible ESF or ICS person saying it. So too if these professionals say, “We won’t know where to start until we see what actually left to work with.”
Note another implication of whose job is it. It is also common to hear, and not just in emergency management: “Everything is connected to everything else.” If so, then the other side of “everything’s connected” is “nothing can be completely reduced to something else.” As in: “It would be crazy for the regulator to do the work of the utilities, when the latter are the experts.” (For example, “we can’t tell them where to de-energize lines,” a regulator told us.)
A last implication. It is one thing is to insist on unimaginable M9 impacts, but quite another to leave out those whose job it is think about those impacts with respect to other infrastructures. We were told that wastewater wasn’t at the planning and emergency preparedness table as often as other infrastructures like electricity, roads and potable water. “If there’s an earthquake and water is restored, here we’ll be calling for no flushing of toilets,” said a wastewater manager responsible for making this call. He didn’t need to add: Now, how would that look?
Source: Interviews and research were funded by National Science Foundation grants BCS-2121528 and BCS-2121616. See also E. Roe and P.R. Schulman (2023). “An Interconnectivity Framework for Analyzing and Demarcating Real-Time Operations Across Critical Infrastructures and Over Time.” Safety Science.